I have money in my account, why does the system say I don’t have it when I create a bot?

If you encounter this problem, don’t worry, we have TWO SOLUTIONS for you.

Generally speaking, most of Pionex.US‘s bots need to use “USDT” to create. If the cryptocurrencies you deposit are not USDT, then when you create a bot, the system will prompt you that your account has not enough balance. We offer you two solutions here.

1. You can choose to convert the cryptocurrencies of your account into USDT to create a bot.
You can follow the steps below to convert cryptocurrencies to USDT:
a) Press “Trade” in the top-left

b) Click “Manual” on the right-hand side of your page

c) Select the trading pair depending on the coin you hold. If you have BTC, choose BTC/USDT

d) Click “Sell”-“Market”, then enter the quantity you want to sell, and finally click the “Sell” button

2. If you do not want to convert cryptocurrencies into USDT, you can choose to use your holding crypto to create a Reverse Grid Bot.

Reverse Grid Bot’s principle is similar to the Grid Bot, they are all through the bot within a certain price range buy low and sell high for volatility arbitrage), Click here for details.

FAQ

Q: Why is it required to use USDT for a trading bot?
A: The concept of a trading bot is using quote currency to buy the base currency.
And most of the trading pair in Pionex.US is XXX/USDT pair.
For example, you have to buy BTC with USDT in BTC/USDT market.

Q: What’s the difference between Market and Limit order?
A: Both limit and market order will charge a 0.1% transaction fee.

Limit (Maker): Buy or sell at a specified price.
If you set a limit buy order at 35,000.
A limit buy order will only be completed if the price is at or below the limit set in the order.
If the market price remains above 35,000, the order will not be filled. And the USDT used for the pending order will also be frozen until the user manually cancels the limit buy order.

Market (Taker):
When you press “Buy” or “Sell”, a market order will be executed immediately. And usually executes at most recent price.
However, if the trading depth of the currency is insufficient, it may cause slippage.
It is recommended to check the current number of pending orders from the buy and sell orders on the left side of the interface (Orderbook) before trading a currency with a smaller market value.

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